Management and Administration
Introduction
Embedding our values, strengthening internal culture and ensuring excellent service.
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Our dedicated team work efficiently to deliver an extensive range of services and projects with sustainability at the forefront of planning and decision-making.
The delivery of our projects is overseen by our Boards and Steering Groups, with regular progress reports to ensure transparency.
Objectives:
- To build a supportive and high-achieving workplace culture
- To deliver excellent customer service
- To develop an environmentally and socially responsible workplace
- To ensure organisational resilience
Delivery Highlights:
- 23 Businesses represented on our Owner and Occupier Boards
- 94% Objectives and Key Results set in our Delivery Plan for 2025-2026 were achieved.
- 8 Accreditations and accolades received
Accreditations & Accolades
Plans for 2026-2027
✦ Move to our new office on Gloucester Place while our existing block on Baker Street undergoes redevelopment.
✦ Investigate Green Mark Level 3 accreditation and/or alignment with UN Sustainability Goals.
✦ Embed a new corporate governance meeting structure to increase efficiency.
✦ Explore feasibility of the Owner BID model for the area.