Security & Resilience

Security Communications

Our security communications network facilitates swift communication between our Street Team and security teams at businesses across the Quarter, sharing information on matters of concern to create an effective and invaluable network across the area and collating intelligence to inform the Police and Council.

Weekly Security Briefing

Distributed to security and facilities contacts, the mailout details forthcoming events and protests of note that may impact business operations across the area, details of security resources, as well as any relevant training coming up related to security and business continuity.

Emergency Incidents

In the case of an emergency incident taking place in the area, we send email alerts and updates to those on the security briefing mailing list, sharing details of what we know from Police and Council sources, and where to find further information.

Security WhatsApp Group

This closed group of key security contacts in the area links up our operations and Street Team with them to share real-time information and issue alerts across the area.

Alert Platform

Our partnership with Safer Business Network allows us to access the Alert platform, designed to tackle local crime and anti-social behaviour through business collaboration. The service is free to our members and gives security staff access to comprehensive offender profiles, instant group messaging, intelligence sharing and bulletins. Users can access a secure platform to share and use security information uploaded by businesses in the area, and this intelligence is also seen by Police and other key agencies. Get in touch if you would like a demo of the system or to find out more.

For more information about any of the above, contact us here.

Resilience - Training

Emergency Planning

Our annual emergency incident exercise gives businesses the opportunity to test out their emergency response and business continuity plans using a simulated incident, and to share plans and best practice with neighbouring buildings and businesses. Keep an eye on our training calendar or look out for details in our fortnightly newsletter.

Counter Terrorism Training

We host a number of  training courses throughout the year to give your staff the knowledge and confidence to spot the signs of suspicious behaviour and prevent a terrorist attack. Keep an eye on our training calendar or look out for details in our fortnightly newsletter.

Resilience - Networks

Emergency Trauma Packs

We have installed trauma packs at locations across the Baker Street Quarter area that include medical equipment to be used during a major incident prior to the arrival of emergency services – enabling critical care to be given that can save lives. The packs are located at London Business School, University of Westminster and 55 Baker Street. This is in addition to a pack previously installed by the team at Hyatt Recency London – The Churchill. Security teams at the locations have been trained and this is regularly reviewed and updated. Get in touch if you would like more information about hosting an emergency trauma pack, or if you already have your own in place, please do let us know the details to include in our trauma pack map.

West End Security Group

As members of the West End Security Group (WESG), we benefit from up-to-date guidance and intelligence from the Police and sharing information and best practice with partners. They have put together a practical Business Resilience Toolkit that focuses on the key aspects that are necessary to ensure your business is ready for just about anything.

Local Networks

We work closely with neighbouring BIDs (Marble Arch, Harley Street and NWEC) and estates’ security teams to ensure the ongoing sharing of information and intelligence that we can use to alert businesses in the area. In addition to this, our Operations and Street Teams attend regular joint patrols alongside local Safer Neighbourhoods Teams, the Council and British Transport Police to highlight issues and share information.