Looking after the quarter

Security & Resilience

Our Security and Resilience programme is designed to enhance the capacity of the area and the businesses within it to resist, respond, react to and recover from a threat to business arising from a security-related incident.

This page provides details on our security communications, the wider networks that we are part of, and our training programme to support local businesses with ongoing resilience and continuity planning.

Visit our Area Management page for information about our Street Team, day-to-day security operations, outreach and monitoring of the street environment.

Security Communications

We run a network connecting our operations and Street Team with local businesses, Police, and Council to share intelligence and strengthen area-wide security.

Weekly Security Briefing:

Email updates with details of upcoming events, protests, security resources, and training.

Emergency Alerts:

Real-time email updates during incidents with verified information from Police and Council.

Security WhatsApp Group:

Closed group for instant communication between key security contacts and our team.

Alert Platform (via Safer Business Network):

Free to members; provides offender profiles, group messaging, intelligence sharing, and bulletins, accessible to businesses, Police, and agencies. Contact us to learn more or request a demo of the Alert system.

For more information about any of the above, contact us here.

Resilience - Training & Resources

Emergency Incident Exercise

Annual simulation for businesses to test emergency response and continuity plans, while sharing best practices with neighbours.

Counter Terrorism Training

Regular courses to help staff spot suspicious behaviour and prevent attacks.

Check the Training Calendar or subscribe to our fortnightly newsletter for upcoming sessions.

Terrorism (Protection of Premises) Bill (Martyn’s Law)

Visit our dedicated page for more information on Martyn’s Law, including training and recent updates.

Resilience - Networks

Emergency Trauma Packs

Installed at key sites (London Business School, University of Westminster, 55 Baker Street, and Hyatt Regency London – The Churchill), providing lifesaving medical equipment before emergency services arrive. Security teams are trained, and locations are mapped and updated. Contact us to host or register a pack.

West End Security Group

Our membership to the group provides intelligence, Police guidance, and access to a Business Resilience Toolkit. Find out more.

Local Networks

We work closely with neighbouring BIDs (Marble Arch, Harley Street and NWEC) and estates’ security teams to ensure the ongoing sharing of information and intelligence that we can use to alert businesses in the area. In addition to this, our Operations and Street Teams attend regular joint patrols alongside local Safer Neighbourhoods Teams, the Council and British Transport Police to highlight issues and share information.