Our Team

Penny is responsible for leading our overall direction and overseeing the delivery of major projects. She’s also instrumental in policy development within the community and lobbying government to put our Quarter firmly on the map. Penny’s got a penchant for chai tea lattes (always) coconut water (sometimes) and kir royal cocktails (occasionally)!

Providing first-class office management support to the team comes naturally to Steph having previously managed multiple offices for a recruitment business. Steph keeps the operational, finance and administrative plates spinning at our HQ and when she’s not holding the team together, she’ll be lifting our spirits with her infectious laugh!

Justin leads our marketing and communications function, developing and implementing strategies and activities to attract visitors to the area as well as to effectively communicate our projects and services to member businesses and their employees as well as the wider community.

Helen’s role is to oversee the implementation of our Placemaking and Sustainability strategies.

Ketura’s role is to promote the area through our various consumer channels, including overseeing our Make It Marylebone promotion campaigns, website and social media. She works closely with businesses to collate their latest news, events, menus, deals and special offers, and supports them in spreading the word and attracting new customers while helping to raise the profile of the area to visitors.  

Amber’s role is to ensure a safe, attractive, well managed environment and delivery of high-quality services to our business members. She oversees the activities of our Street Team and works closely with the Council, Police and other organisations, such as our Smarter Recycling partners.

Hannah manages our Smarter Giving initiative, building strong relationships between our member businesses and local charities and community groups, as well as oversees our training, wellbeing and member events programme. In her spare time, Hannah loves exploring her favourite charity shops to find great bargains and enjoys eating out with friends trying new cuisines.

Kate produces our corporate communications, keeping members and their employees up to date on everything from events, training and wellbeing sessions, to services such as recycling and Smarter Giving. And when she’s not at her desk, she’s out for a run, enjoying the countryside or spending time with her family.

As a former Commander within the Metropolitan Police Service (MPS), Mike is well placed to advise members on managing threats and risks. Mike leads the security and resilience area of our work and engages with members to enhance the resilience of the area.

Outside of work, Mike enjoys travelling, gardening and driving his student sons around when they visit home!

Sara supports the marketing team, pulling together our events and training programme, overseeing the food markets and pop-ups, updating the websites, and creating communications and newsletters for members as well as the consumer audience.

Sarah supports the BSQ team with everything from administration and office management to organising Board meetings and acting as the first point of contact for visitors and callers to the office.